Question 1

How can I buy your products?

Accepted Answer

ICE CLUB DIAMOND COLLECTION
You can order our ice online here.(javascript:void(0))
Wholesale: If you are looking for supersized, crystal clear, slow-melting ice for your bar, restaurant, hotel, or a special event, you're in the right place. To order Ice Club products for your business and get a quote, simply fill out the contact form (javascript:void(0))and our customer representative will be in touch with you within 24 hours (from Monday to Friday).
ESKIMO ICE
Our Eskimo Ice Cubes and Crushed Ice are widely available supermarkets across the UK. We also supply all our ice products to hospitality and events companies. Get in touch to find out more.

Question 2

What makes Ice Club products so special? Isn't water simply just water?

Accepted Answer

Not really!
 
We have 42 years of experience in the industry, and our ice is manufactured in the most innovative ice plant in Europe. 
 
Our crystal clear ice from the Diamond Collection will make any drink a truly special experience for a few reasons:
1. It makes a difference. The type and quality of your ice can make a big difference in how your cocktail tastes, and much of that comes down to science. The shape and size of your ice impacts how quickly it melts and how much water gets into your cocktail. That’s why it matters whether you use big rocks, standard cubes, or crushed ice. 
2. It's extremely slow melting. A large cube melts more slowly than a small one. Oversized ice reduces the contact surface area, minimising ice melt and therefore dilution of the drink. This allows you to chill your drink to the optimum temperature without compromising on aroma or flavour. 
3. It's crystal clear. We use only pure, UV-filtered water and hand-cut our large cubes from raw ice blocks. This meticulous process eliminates mineral content and air bubbles, yielding perfectly clear ice that won't introduce unwanted taints or residue into your drink.
4. It just looks really cool. A good drink deserved the perfect ice. Your guests won't be able to stop posting about your bar on Instagram!

Question 3

My ice cube cracked when I added it to my drink. Can you explain?

Accepted Answer

You probably added your ice straight from the freezer! Ice Club products look their best when they're taken out of the freezer 10 minutes before adding to a drink - they need to ‘acclimatize’ before use. If they are added to drinks having just been taken from the freezer, there is a high chance of internal cracking (which can also look amazing! But this may not be the desired effect.)

Question 4

Where do you deliver?

Accepted Answer

We deliver to the UK mainland using special temperature controlled packaging. 
International shipping can be arranged, please get in touch to receive a shipping quote.

Question 5

Which ice should I buy?

Accepted Answer

Good question!
Our Diamond Collection is designed with fine drinks and cocktails in mind but you can use it for anything - including juices and mineral water. 
See a professional mixologist's guide to Ice Club products:

Big Rocks(javascript:void(0))
Best for: Negronis, Manhattans, straight drinks (whiskey, bourbon, vodka)

Cool Balls(javascript:void(0))
Best for: Signature cocktails, Old Fashioned

High Cubes(javascript:void(0))
Best for: Highballs like a Gin and Tonic or Whiskey Soda

Question 6

Where are you based?

Accepted Answer

We are based in Crawley, West Sussex.
Ice Club products are all manufactured by Eskimo Ice Limited, UK's leading ice supplier.
 • Eskimo makes 1400 tonnes of ice cubes and crushed ice per week.
 • It’s produced in our hygienic premises using state of the art machinery.
 • Our food safety systems are audited aannually and we hold a BRC accreditation.

The online shop will be closing 10.02.2023 - Read more here

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